Discovering the Potential of “moganadx,” a Digital Transformation (DX) Service for the Manufacturing Industry Offering “Services You Wish Existed”

Taji Sumitomo Corporation has developed and currently operates eight industrial parks in Asia, and many of the tenant companies are manufacturers. To develop moganadx as a service, we interviewed personnel and management at about 70 manufacturing sites, asking them about the KPIs they had set within their companies and the indicators they needed to manage. As we conducted more interviews, we realized that there was a latent need to move from traditional “management relying on experience and instinct” to “advanced management based on data.”

To this end, we decided to start the DX process with the seemingly simple task of “digitizing paper and visualizing data,” which relates to actual operations, and from there, to provide a one-stop digital service. Starting in 2021, we asked domestic companies to cooperate with field tests, reflecting the requests and issues we collected from actual workplaces, rather than armchair theories, in our prototypes, which we refined over time. Later, with introductions from local expatriates, we conducted trials with several companies in the Thang Long Industrial Park in Vietnam, which is also the center of current sales activities. Based on the feedback we received, we developed the product to be tailored to manufacturing sites.

Hodai When moving from PoC (Proof of Concept) to the implementation phase, we were referred to Insight Edge, a technology company established by Sumitomo Corporation to promote DX, and we selected an offshore IT vendor in Vietnam as our development partner. We developed the product while considering a balance between price and quality, as well as the operational structure after full-scale deployment.

Taji In 2023 we embarked on commercialization in Vietnam. In the future, we intend to expand the service to Japanese manufacturers based in Southeast Asia, and following further enhancements, our goal is to have the service in place at a total of 600 companies by FY 2030.